customers' service centre
Wednesday, December 13, 2006
hi guy, currently i m working in the customers' service centre which is aso call the operator. my jobis very simple, whatever the guests request i will need to deliver. for instance, shampoo, shaver or whatever shit they need la.very sian lo!!! n the other job is to answer phone calls from the gloria group, we call it (ji tuan). everything is so chinese n i cant really speak tt professionally. then the phone etiquette here aso very wierd one lo, they will sae something like,"concierge, li bing bu, (ur name) speaking, how can i help u?" on the surface, it shud sound alrite, but i dono y when they sae this sentences when picking up calls, i cant understd a single word they are saeing!! i sounded totally off..haiz, hopeless le la.. hope that i can get out of this section asap, i wan to go to concierge or the front desk where i can do..
v bored lah, i aso dono how to describe my lie here.. haizzzzzzzzz depressed...